
We are listening! We recently spent time hearing directly from residents about how the City communicates. The message was clear: people want information they can trust, delivered in ways that fit their daily lives.
This conversation was an important first step in a larger effort to better understand what matters most to our community and how we can continue to improve.
Based on this feedback, the City of Homewood is looking at steps to improve how we communicate using these as a beginning guide:
- Be a trusted source of information
- Using clear, short messages
- Pushing information through the channels residents use most, directly to them
- Promoting our website as a place to find important information
- Highlighting how residents can report issues and share feedback
This is a starting point. The City plans to continue gathering public input and refining how we communicate over time. We appreciate everyone who shared their perspective and look forward to additional opportunities to listen, learn, and improve how we serve our community.
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